TERMS & CONDITIONS

Welcome to D.W Automotive Details!
These are the terms and conditions for:
https://www.dwautomotivedetails.com
By using the website and services, you agree to be bound by these terms and conditions and
our privacy policy. In these terms and conditions, the words "website" refers to the D.W
Automotive Details website, "we", "us", "our" and “D.W Automotive Details” refers to D.W
Automotive Details and &"you" “customer” and “user" refers to you, the D.W Automotive
Details user or customer.
The following terms and conditions apply to the website and services offered by D.W
Automotive Details. This includes any version of D.W Automotive Details accessible via
desktop, mobile, tablet, social media or other devices.
READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY
INFORMATION OR SERVICE FROM D.W AUTOMOTIVE DETAILS.

1. ACCEPTANCE OF TERMS
This agreement sets forth legally binding terms for your use of D.W Automotive Details. By
using the website and services, you agree to be bound by this agreement. If you do not agree
to the terms of this agreement, you must not use the website and services. We may modify
this agreement from time to time, and such modification shall be effective upon posting on the
website. You agree to be bound by any modifications to these terms and conditions when you
use the website and the services offered on the website after such modification is posted on
the website; therefore, it is important that you review this agreement regularly.
Use of the website and services is not intended for children under the age of 13. In the case of
children under the age of 18 and over the age of 13, it is the responsibility of the parent or
legal guardian to determine whether use of the website and our services is appropriate for
their child or ward.
D.W Automotive Details may, in its sole discretion, refuse to offer the services to any user and
change its eligibility criteria at any time. This provision is void where prohibited by law and the
right to access the service and the website is revoked in such jurisdictions.
The website and services may only be used in compliance with these terms and all applicable
local, state, national and international laws, rules and regulations.
By using the website and services, you represent and warrant that you have the full right,
power and authority to enter into this agreement and to fully perform all of your obligations
hereunder. You further represent and warrant that you are under no legal disability or
contractual restriction that prevents you from entering into this agreement.

2. NOTIFICATIONS AND NEWSLETTER
By providing D.W Automotive Details with your e-mail address, you agree that we may use
your e-mail address to send you important notifications and communications about our
services, news and special content. If you do not wish to receive these e-mails, you may opt-
out of receiving them by sending us your request through our contact information or by using
the "unsubscribe" option in the e-mails themselves. This option may prevent you from
receiving emails about our services, important news and special content.

3. ACCOUNT
By making a reservation through our website, the customer agrees that a user account will be
automatically generated on the Square Appointments platform to facilitate and streamline
future reservations and transactions. The creation of this account is an integral step in our
booking process, and is intended to provide our users with a more seamless and convenient
experience.
Access to this account will be through the phone number provided by the user during the
booking process. To log in, the user will need to enter their phone number and, as an
additional security measure, will receive a verification code on that number. This code will be
required to complete the login process.
The user agrees to provide a valid and current phone number and acknowledges that any
changes to this number must be communicated and updated in their Square Appointments
account to ensure proper access and receipt of notifications related to our services.
D.W Automotive Details respects and values the privacy of its users, so all data provided will
be treated with strict confidentiality, in accordance with our privacy policy and applicable
regulations.

4. PACKAGES AND ADD-ONS
D.W Automotive Details offers the following packages and add-ons:
*Packages:
 Interior Only Detail
 Exterior Only Detail
 Full Service Detail
 Express Detail
*Add-ons:
 Headlight Restoration
 Odor Removal
 Chrome Polish

 Ceramic Coating
Users or customers will be able to book our packages and add-ons through the website. To
guarantee the reservation, the customer must complete all the steps indicated on the website
and receive a confirmation from D.W Automotive Details.
Prices for packages and add-ons are specified on the website. D.W Automotive Details reserves
the right to change prices without prior notice, although this will not affect bookings already
confirmed.
Booking process:
 The customer must select the package or add-on according to the information of each
package or add-on available on the website.
 Subsequently, the customer will select the most convenient point of sale. The system
will display the address and, in some cases, a location map.
 The customer will choose the date and time he/she wishes to receive the service. The
system will display a calendar and available schedules. Once chosen, that time slot will
be reserved specifically for the customer.
 To finalize the reservation, the customer must provide personal information such as
name, email address, phone number, among others that D.W Automotive Details
considers relevant.
If the customer already has an account, the customer may log in to expedite this process.
It is the customer's responsibility to provide truthful and updated information during the
reservation process. Any error or misrepresentation in the information may result in the
cancellation of the reservation.
Once all of the above steps have been completed, the customer will receive a confirmation
email with the details of their reservation.
The customer must arrive punctually for their appointment. If you show up significantly late,
D.W Automotive Details reserves the right to reschedule or cancel the reservation.
Services are subject to availability. D.W Automotive Details reserves the right to change the
date and time if unforeseen circumstances arise.
The user or customer can request information about our services through our contact
information or contact form. Our support team will be attentive and available to answer your
questions and concerns.

5. LIMITATION OF LIABILITY
D.W Automotive Details will not be responsible for pre-existing damage to the vehicle that has
not been previously reported by the customer prior to the provision of the service.

D.W Automotive Details is not responsible for personal items left in the vehicle. It is the
customer's responsibility to ensure that any valuables of value or importance are removed
prior to cleaning and washing.
Although we use quality products and tools suitable for vehicle care, D.W Automotive Details
shall not be liable for unforeseen damage or adverse reaction of vehicle materials to such
products, provided that the directions for use and good industry practice have been followed.
In no event shall D.W Automotive Details' total liability, whether in contract, warranty, tort
(including negligence) or otherwise, exceed the amount paid by the customer for the specific
service giving rise to the claim.
Customer expressly waives any claim in excess of such amount or seeking indirect, incidental,
special or consequential damages against D.W Automotive Details.

6. TESTIMONIALS
The testimonials, comments and opinions posted on this website are provided by customers
who have used our car cleaning and car wash services. They reflect the personal experiences
and opinions of the users and do not necessarily represent the views or position of D.W
Automotive Details.
D.W Automotive Details does not verify or certify the truthfulness, accuracy or completeness
of the testimonials. Further, it does not guarantee that all customers will have experiences
similar to those described in the testimonials. The quality and results of our services may vary
depending on multiple factors, including, but not limited to, the specific conditions of each
vehicle and the circumstances under which the service is performed.
D.W Automotive Details reserves the right to review, edit or remove any testimonials that it
deems inappropriate, offensive or in violation of our policies.
By continuing to browse our website, the visitor understands and agrees that the testimonials
are the opinions of the authors and not D.W Automotive Details.

7. COPYRIGHT
All materials on D.W Automotive Details, including, without limitation, names, logos,
trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and
other elements are protected by copyrights, trademarks and/or other intellectual property
rights owned and controlled by D.W Automotive Details or by third parties that have licensed
or otherwise provided their material to the website. You acknowledge and agree that all
materials on D.W Automotive Details are made available for limited, non-commercial, personal
use only. Except as specifically provided herein. No material may be copied, reproduced,
republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise
used for any purpose, by any person or entity, without D.W Automotive Details prior express
written permission. You may not add, delete, distort, or otherwise modify the material. Any
unauthorized attempt to modify any material, to defeat or circumvent any security features, or

to utilize D.W Automotive Details or any part of the material for any purpose other than its
intended purposes is strictly prohibited.

8. COPYRIGHT INFRINGEMENT
D.W Automotive Details will respond to all inquiries, complaints and claims regarding alleged
infringement for failure to comply with or violation of the provisions contained in the Digital
Millennium Copyright Act (DMCA). D.W Automotive Details respects the intellectual property
of others, and expects users to do the same. If you believe, in good faith, that any material
provided on or in connection with the website infringes your copyright or other intellectual
property right, please send us your copyright infringement request pursuant to Section 512 of
the Digital Millennium Copyright Act (DMCA), via our contact information, with the following
information:
 Identification of the intellectual property right that is allegedly infringed. All relevant
registration numbers or a statement regarding ownership of the work should be
included.
 A statement that specifically identifies the location of the infringing material, in
sufficient detail so that D.W Automotive Details can find it on the website.
 Your name, address, telephone number and email address.
 A statement by you that you have a good faith belief that the use of the allegedly
infringing material is not authorized by the copyright owner, or its agents, or by law.
 A statement by you, made under penalty of perjury, that the information in your
notification is accurate, and that you are the copyright owner or authorized to act on
its behalf.
 An electronic or physical signature of the copyright owner or of the person authorized
to act on the copyright owner's behalf.

9. CONFIDENTIAL INFORMATION
Information provided by our customers through our services will be treated as confidential
information and will be used solely for the purpose of providing our services properly. D.W
Automotive Details will protect such confidential Information from disclosure to third parties
by employing the same degree of care used to protect its own confidentiality or proprietary
information of similar importance. If necessary to carry out a prospective business
relationship, D.W Automotive Details may disclose confidential information received pursuant
to our services to employees and/or consultants with a need to know, provided that the
consultants are obligated to protect such confidential information from unauthorized use and
disclosure. Confidential information shall not be disclosed to any third party without the prior
written consent of the customer who is the owner of the information.

10. PERSONAL DATA

Any personal information you submit in connection with the services and use of the website
will be used in accordance with our privacy policy. By using the services, you agree that we
may collect and store your personal information. Please see our privacy policy.

11. PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data,
information, text, music, sound, photos, graphics, video, maps, icons or other material), as well
as the infrastructure used to provide such Content and information, is proprietary to D.W
Automotive Details or licensed to the D.W Automotive Details by third parties. For all content
other than your content, you agree not to otherwise modify, copy, distribute, transmit,
display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or
re-sell any information, software or services obtained from or through the website. In addition,
the following activities are prohibited:
 Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy
or otherwise exploit any content of the services, including but not limited to, using any
robot, spider, scraper or other automated means or any manual process for any
purpose not in accordance with this agreement or without our express written
permission.
 Violate the restrictions in any robot exclusion headers on the services or bypass or
circumvent other measures employed to prevent or limit access to the services.
 Take any action that imposes, or may impose, in our discretion, an unreasonable or
disproportionately large load on our infrastructure.
 Deep-link to any portion of the services for any purpose without our express written
permission.
 "Frame", "mirror" or otherwise incorporate any part of the website into any other
websites or service without our prior written authorization.
 Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer
any software programs used by D.W Automotive Details in connection with the
services.
 Circumvent, disable or otherwise interfere with security-related features of the
website or features that prevent or restrict use or copying of any content.
 Download any content unless it’s expressly made available for download by D.W
Automotive Details.

12. DISCLAIMER OF WARRANTIES
Because of the nature of the Internet D.W Automotive Details provides and maintains the
website on an "as is", "as available" basis and makes no promise that use of the website will be
uninterrupted or entirely error free. We are not responsible to you if we are unable to provide
our Internet services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the
control of and are not maintained by us. These links are provided for your convenience only
and we are not responsible for the content of those sites.
Except as provided above we can give no other warranties, conditions or other terms, express
or implied, statutory or otherwise and all such terms are hereby excluded to the maximum
extent permitted by law.
You will be responsible for any breach of these terms by you and if you use the website in
breach of these terms you will be liable to and will reimburse D.W Automotive Details for any
loss or damage caused as a result.
D.W Automotive Details shall not be liable in any amount for any failure to perform any
obligation under this agreement if such failure is caused by the occurrence of any unforeseen
event beyond its reasonable control, including, without limitation, Internet outages,
communications outages, fire, flood, war or any uncontrollable act of nature.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, D.W Automotive Details
excludes liability for any loss or damage of any kind howsoever arising, including without
limitation any direct, indirect or consequential loss whether or not such arises out of any
problem you notify to D.W Automotive Details and D.W Automotive Details shall have no
liability to pay any money by way of compensation, including without limitation all liability in
relation to:
 Any incorrect or inaccurate information on the website.
 The infringement by any person of any Intellectual Property Rights of any third party
caused by their use of the website or service purchased through the website.
 Any loss or damage resulting from your use or the inability to use the website or
resulting from unauthorized access to, or alteration of your transmissions or data in
circumstances which are beyond our control.
 Any loss of profit, wasted expenditure, corruption or destruction of data or any other
loss which does not directly result from something we have done wrong.
 Any amount or kind of loss or damage due to viruses or other malicious software that
may infect a user's computer equipment, software, data or other property caused by
persons accessing or using content from the website or from transmissions via emails
or attachments received from D.W Automotive Details.
 All representations, warranties, conditions and other terms which but for this notice
would have effect.

13. ELECTRONIC COMMUNICATIONS
D.W Automotive Details will accept no liability for failed, partial or garbled computer
transmissions, for any breakdown, failure, connection, availability of computer, telephone,
cable, network, electronic or Internet hardware or software, for the acts or omissions of any

user or third party, for the accessibility or availability of the Internet or for traffic congestion or
unauthorized human action, including errors or mistakes.

14. INDEMNIFICATION
You agree to defend and indemnify D.W Automotive Details from and against any claims,
causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or
expenses of any kind or nature including but not limited to reasonable legal and accounting
fees, brought by third parties as a result of:
 Your breach of this agreement or the documents referenced herein.
 Your violation of any law or the rights of a third party.
 Your use of the services.

15. CHANGES AND TERMINATION
We may modify the website and these terms at any time, at our sole discretion and without
notice. You are responsible for keeping yourself informed of these terms. Your continued use
of the website constitutes your acceptance of any changes to these terms and any changes will
supersede all previous versions of the terms. Unless otherwise specified, all changes to these
terms apply to all users and customers. In addition, we may terminate our agreement with you
under these terms at any time by notifying you in writing (including by email) or without
notice.

16. NO PARTNERSHIP
You agree that no joint venture, partnership, employment, or agency relationship exists
between you and D.W Automotive Details as a result of these terms or your use of the
services.

17. INTEGRATION CLAUSE
This agreement together with the privacy policy and any other legal notices published by D.W
Automotive Details, shall constitute the entire agreement between you and D.W Automotive
Details concerning and governs your use of the website and the services.

18. DISPUTES
The user agrees that any dispute, claim or controversy arising out of or relating to these terms
and conditions, or the breach, termination, enforcement, interpretation or validity thereof or
the use of the services, shall be resolved by binding arbitration between the user and D.W

Automotive Details, provided that each party retains the right to bring an individual action in a
court of competent jurisdiction.
In the event of a dispute arising in connection with the use of the services or the breach of
these conditions, the parties agree to submit their dispute to arbitration resolution before a
reputable arbitration organization as mutually agreed by the parties and in accordance with
applicable commercial arbitration rules.
To the fullest extent permitted by law, you agree that you will not file, join or participate in any
class action lawsuit in connection with any claim, dispute or controversy that may arise in
connection with your use of the website and services.
The courts of the United States, specifically the courts located in the State of Texas, shall have
jurisdiction over any dispute, controversy or claim relating to D.W Automotive Details and its
business operations. Any such dispute or controversy shall be brought and resolved in the
courts of the United States, specifically the courts located in the State of Texas.

19. FINAL PROVISIONS
These terms and conditions are governed by the laws of the United States, specifically the laws
of the State of Texas. Use of the website and services are not authorized in any jurisdiction
that does not give effect to all of the provisions of these terms.
Our performance of these terms is subject to existing laws and legal process, and nothing
contained in these terms limits our right to comply with law enforcement or other
governmental or legal requests or requirements relating to your use of our website or
information provided to or gathered by us with respect to such use.
If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality
and enforceability of the remaining provisions will not in any way be affected or impaired. Our
failure or delay in enforcing any provision of these terms at any time does not waive our right
to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.

20. CONTACT INFORMATION
If you have questions or concerns about these terms, please contact us through our contact
forms or by using the contact information below:
D.W Automotive Details.
(979) 417-8526
douglaswashington@dwautomotivedetails.com